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Privacy Policy

Last updated: 6 August 2026

1. Introduction

PawPulse ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information and pet health data when you use our website, mobile applications, and services.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Pet profiles (name, breed, age, weight, sex, medical history)
  • Photos and videos submitted for body condition scoring
  • Feedback, feature requests, and support communications
  • Usage data and interactions with the app

3. How We Use Your Information

We use your information to:

  • Provide and improve the PawPulse body condition scoring and longevity simulation features
  • Personalize your experience and your pet's health insights
  • Communicate with you about updates, features, and support requests
  • Maintain the security and integrity of our services
  • Comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your data. Pet photos and health information are stored securely, and access is restricted to authorized personnel and systems. We do not sell your personal information or pet data to third parties.

5. Sharing of Information

We may share information with trusted service providers who help us operate our services (such as cloud hosting and analytics), subject to strict confidentiality obligations. We may also disclose information if required by law or to protect our rights or the safety of users.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us using the details below.

7. Children's Privacy

PawPulse is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@pawpulse.app.